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Privacy Policy

Information about how we collect, use and protect your personal data on Firewall Manager.

Last updated: January 2025

1. Data controller

The controller responsible for processing the personal data collected through this website and the Flex Firewall Manager extension is:

Flexservices
Website: www.flexservices.app
Contact: Contact form

2. Data we collect

We may collect the following types of personal data:

  • Contact data: name, email address when you use the contact form.
  • Technical data: none.
  • Usage data: none.
  • License data: server identifier and license activation status, necessary for service management.

We never collect special category data (health, ideology, religion, etc.).

3. Purpose of processing

The data collected is used for the following purposes:

  • Manage and respond to inquiries sent through the contact form.
  • Manage the activation and validation of extension licenses.
  • Improve the operation and security of the extension through the contact form.
  • Send anonymous reports to IP reputation services such as AbuseIPDB (without personal or identifiable server data).
  • Comply with applicable legal obligations.

4. Purpose of processing

The data collected is used for the following purposes:

  • Manage and respond to inquiries sent through the contact form.
  • Manage the activation and validation of extension licenses.
  • Improve the operation and security of the extension through the contact form.
  • Send anonymous reports to IP reputation services such as AbuseIPDB (without personal or identifiable server data).
  • Comply with applicable legal obligations.

5. AbuseIPDB Integration

The extension may send reports to AbuseIPDB, an external IP address reputation service. These reports contain only:

  • The IP address that made failed access attempts (not the server's own address).
  • The type of abuse detected (generic category).
  • The date and time of the event.
  • Anonymized data associated with the category.

No personally identifiable data is sent. AbuseIPDB has its own privacy policy available on its website.

6. Retention period

Data is retained for a maximum of one month, and may be deleted before this period, except for the following data which is kept for the time strictly necessary:

  • Contact data: up to 2 years from the last communication or until you request its deletion.
  • License data: for the duration of the license and up to 3 years after its termination due to legal obligations.

7. Data transfer to third parties

We do not sell or transfer your personal data to third parties or for commercial purposes. We may only share data with:

  • AbuseIPDB only with anonymous IP data, as described in section 5.

8. Your rights

In accordance with various General Data Protection Regulations and strict Data Protection legislation, you have the right to:

  • Access: know what data we have about you.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: request the deletion of your data ("right to be forgotten").
  • Restriction: request that we restrict the processing of your data.
  • Portability: receive your data in a structured, readable format.
  • Objection: object to the processing of your data under certain circumstances.

To exercise any of these rights, contact us through our contact form. We will respond within a maximum of 30 days.

9. Cookies

This website may use technical cookies essential for its operation. We do not use third-party tracking or advertising cookies.

You can configure your browser to reject cookies, although this may affect the proper functioning of the site.

10. Data security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. However, no data transmission system over the Internet is completely secure.

11. Changes to this policy

We reserve the right to modify this Privacy Policy at any time. Changes will be published on this page with the update date. We recommend reviewing it periodically.

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